Install Drexora Support on your website
A short guide to the existing widget, FAQ workflow, lead capture, dashboard, and Support Page iframe.
1. Create your account
Register, add your business profile, and open website settings for the site you want to configure.
Create an account →2. Add your knowledge
Open the Knowledge Base area and add the questions and answers your visitors ask most often.
Open Knowledge Base →Install the floating widget
Copy the website-specific installation snippet from Settings and paste it before the closing </body> tag. The generated snippet keeps each website connected to its own support configuration.
<script src="https://drexorasupport.name.ng/widget/embed.js" data-widget-id="YOUR_WEBSITE_WIDGET_ID" async></script>The dashboard-generated code is the source of truth for your actual website ID. Do not reuse another website's identifier.
Use the Support Page iframe
If you want a dedicated support page instead of a floating launcher, choose Support Page (Iframe) in Settings and copy the generated iframe code. It uses the same FAQ, conversations, leads, and branding configuration as the widget.
<iframe src="https://drexorasupport.name.ng/widget/widget.html?widgetId=YOUR_WEBSITE_WIDGET_ID&mode=page" title="Customer support" loading="lazy"></iframe>Improve answers over time
Review real conversations in your workspace. When visitors ask a repeat question, add or refine the matching FAQ. When a conversation needs a person, use the captured lead details and dashboard context for follow-up.
For account-specific help, sign in to your workspace.