Privacy at Drexora Support
This product-facing summary explains the categories of information Drexora Support uses to provide the service. Have counsel review it for your specific legal obligations.
Information you provide
When you use Drexora Support, you may provide account details, business profile information, branding settings, FAQ and knowledge-base content, visitor lead details, conversation messages, tickets, and uploaded attachments.
How the information is used
- To authenticate you and provide access to your workspace.
- To display the widget or Support Page with your configured branding and content.
- To store and show conversations, leads, FAQs, tickets, and workspace activity.
- To maintain, secure, troubleshoot, and improve the service.
Service providers
Drexora Support uses infrastructure and service providers needed to operate authentication, real-time application data, hosting, email, and the API. Information is shared with those providers only as needed to provide the service and protect it.
Your choices
You can review and update many workspace settings from the dashboard. For account-specific privacy questions, use the available product support paths. This page is not a substitute for legal advice.